Brendon Harris Hydronics – Outstanding Service
Just a short note to thank you and your team for your advice, guidance and great work installing our new
Hydronic heating system. In our experience, it seems to be getting more and more rare to find world-class level trades and services
locally. However, over the past few weeks, we have had the privilege of receiving A1 level service and support from your organisation. From the time we met to discuss the requirements, through Installation and post-sales support, we have seen a consistent, helpful and professional service that was above and beyond our expectations.
There are a number of things that stand out in the experience of dealing with you and your team:
1. Advice – Most pleasing has been the level of advice and guidance you gave, being able to balance our requests and requirements with your experience and practical knowledge, to come up with an appropriately configured solution tailored to our property.
2. You do what you say – You and your team were on time for our introduction meeting, The panels were
quoted, ordered and installed onsite on the day promised, which was done within just one week of the
initial meeting. After the install, we had one panel that needed a minor check, and we called you on Sunday morning at 9.30am, and you had your staff onsite at 10 am !!
3. Focus on Quality – The discussion with you during the design phase, showed us you were focused on
“outcomes and getting a quality solution” rather than a price driven discussion. The outcome was more important to us than finding the cheapest quote, and why we selected you.
4. Your team – We found the quality of your team to be first class. Importantly the team onsite doing the
installation was considerate, well mannered, friendly and knowledgeable.
Brendon, while your service has been nothing short of fantastic, the most important aspect in deciding to invest in Hydronics, was if it was going to help with the health issues of our six-year-old boy. For two years since moving into our house with ducted heating, he has suffered with allergies, hay fever, and strained dry eyes, requiring asthma spray, nose and eye drops every day. It seems hard to believe, it is just over one week since the installation, and his nose has settled, and we have not used eye drops even once!!!
Thank you for your help, we could not send a higher recommendation for using your service or installing hydronics to help the health and comfort of other families.
Such a comfortable heat
To all the boy’s from Brendon Harris Hydronics
After living in a house for one & a half winters during renovations & extensions, it was such a dream to get all of the hydronic heating completed.
It is such a comfortable heat, I think it has saved my marriage.
Thanks for all your good work & advice.
The slab heating is just awesome
I love the iPhone app which controls the system no matter where I am
“Brendon, Just wanted to thank you again for your efforts installing multiple hydronic heating systems during my renovation this year. The slab heating is just awesome. I love the iPhone app which controls the system no matter where I am.
Your quick response and reasonable pricing was greatly appreciated. You and your team did their job professionally for a great result, co-ordinating well with all other trades. The next time your in the area drop in for a drink.
Many thanks to the Brendon Harris Hydronic Team!”
Very impressed with the short time the installation took
We want to say how pleased we are with the way you handled our hydronic heating installation, right from the planning stage it was really easy to deal with you even though we were taking our time making sure that we were asking the right questions and getting other quotes, we found that other contractors offered what they liked not what we wanted and planned to cut corners to get the job.
On the installation day I was pleased to see how you and your employees worked together and helped each other without fuss, considering the wet weather no mud was walked in and any dust was cleaned up at each stage.
We were very impressed with the short time the installation took and will have no fears recommending you to others considering hydronics for their home.
Brilliant work installing our hydronic heating system
I would like to thank you and your team for the brilliant work installing our hydronic heating system. After having five quotes, you gave us the confidence to go ahead and as stated, no damage or mess. The installation only took a couple of days and everything was returned to normal afterwards, just a lovely warm house.
We would recommend you to anyone who wants to improve their heating system with minimal trouble.
Thank you again
Really beautiful heating
We purchased a Californian bungalow that had some gaps in the floorboards and a studio with bricks as flooring so heating was absolutely necessary to get through the winter months.
We contacted Brendon Harris Hydronics. Brendon and his team came out for a consultation and offered us invaluable advice, we installed the hydronic heating and they started laying the pipes under the new floorboards and used designer panels.
We have found the heating to be the best we have ever experienced. It’s quick to heat up, the level is controlled and we can set it to come on in the early morning or switch off at night.
In addition to this when we need advice Brendon Harris and his team are super quick to respond.